Category: IT Essentials v6.0
1. What two motherboard components control the system boot operations? (Choose two.) BIOS chip* UEFI chip* Northbridge chip Southbridge chip CPU 2. What motherboard chip controls high speed CPU communication to RAM and the video card? Northbridge* Southbridge BIOS UEFI 3. What is a possible …
1. A technician discovers that RAID has stopped working. Which two situations could cause this issue? (Choose two.) The external RAID controller loses power.* The RAID controller fails.* The cables connected to the hard drive are connected incorrectly. One of the hard drives fails. RAID has been configured …
1. What is the correct way to conduct a telephone call to troubleshoot a computer problem? Always gather information from the customer and escalate the problem. Maintain professional behavior at all times.* Ask personal questions to get better acquainted with the customer. Explain each step to help the …
1. Which two security precautions will help protect a workplace against social engineering? (Choose two.) performing daily data backups encrypting all sensitive data stored on the servers registering and escorting all visitors to the premises* ensuring that all operating system and antivirus software is up to date ensuring …
1. Which factor affects the speed of an inkjet printer? the desired quality of the image* the size of printer power supply the quality of the paper the cost of the inkjet cartridges 2. What are two cables that are used to connect a computer to a …
