IT Essentials Version 8.0 Chapter 1 Exam Answers ITE v8.0 2023

1. A customer comes into a computer parts and service store. The customer is looking for a device to scan some old family photos into a laptop. What device should the store owner recommend to accomplish the required task?

• magstripe reader
• projector
• joystick or gamepad
• flatbed scanner*

2. Which characteristic describes a SIMM?

• an individual memory chip that has dual rows of pins used to attach it to the motherboard
• SRAM that is internal and integrated into the CPU
• a smaller, more condensed memory module that provides random access data storage, ideal for use in laptops, printers, and other devices where conserving space is desirable
• a small circuit board that holds several memory chips and has a 30- or 72-pin configuration*

3. What is the fastest type of memory technology?

• Quadruple channel
• SODIMM
• Double channel
• SRAM*

4. Match the supported description with the respective DVI image

5. Which statement describes the proper use of an anti-static wrist strap?

• An anti-static wrist strap should make contact with the skin.*
• The anti-static wrist strip should not be attached to any grounded object.
• An anti-static wrist strap should not be used in conjunction with an antistatic mat.
• For optimum grounding, the clip should be attached to a painted section of the computer case.

6. Which type of memory is primarily used as cache memory?

• SRAM*
• RAM
• DRAM
• ROM

7. Which two storage devices use a magnetic medium for storing data? (Choose two.)

• tape drive*
• compact disk drive
• solid state drive
• blue-ray disk drive
• hard disk drive*

8. Which unit of measurement is used to indicate the hard drive speed?

• pages per minute
• revolutions per minute*
• clusters per minute
• gigabytes

9. What three voltages are commonly provided by the power supply to the various components inside the computer? (Choose three.)

• 24 volts
• 3.3 volts*
• 48 volts
• 9 volts
• 5 volts*
• 12 volts*

10. A customer needs additional storage space on an older computer. What will the technician look at in the computer to determine if an additional hard drive can be added?

• an available PATA/SATA connection*
• the heat that is generated and air flow requirements
• BIOS version
• an open PCI/PCIe expansion slot
• adequate RAM

11. Which component controls the communications and interactions between the CPU and other components on the motherboard?

• CMOS
• BIOS
• chipset*
• RAM

12. Which statement describes a characteristic of GDDR Synchronous Dynamic RAM?

• It is used in conjunction with a dedicated GPU.*
• It has a low power consumption and is used for cache memory.
• It processes massive amounts of data at the fastest speeds.
• It is used for main memory.

13. Hard drives in a grocery warehouse keep failing because of vibrations in the warehouse environment. What would be a possible solution for this high failure rate?

• Install each computer in a specialized high airflow case.
• Install an SSD drive in each computer.*
• Install an antistatic mat under each computer.
• Install a more powerful power supply in each computer.

14. Refer to the exhibit. Which two port types are shown in the graphic? (Choose two.)

• network*
• modem
• USB*
• parallel
• serial

15. From which type of data storage does the CPU load information for processing during normal operation?

• ROM
• RAM*
• SSD
• hard drive

16. Refer to the exhibit. Which type of adapter is shown?

• RAID
• sound
• network interface*
• video

17. Which type of device would be used on a laptop to verify the identity of a user?

• a MIDI device
• a biometric identification device*
• a digitizer
• a touch screen

18. What is an active cooling solution for a PC?

• Add a heatsink to the CPU.
• Reduce the speed of the CPU.
• Use a painted computer case.
• Add an additional case fan.*

19. Which tool can protect computer components from the effects of ESD?

• antistatic wrist strap*
• surge suppressor
• SPS
• UPS

20. Which type of interface was originally developed for high-definition televisions and is also popular to use with computers to connect audio and video devices?

• HDMI*
• FireWire
• DVI
• VGA
• USB

21. Which statement describes a characteristic of SRAM in a PC?

• It has the highest power consumption.
• It is used for cache memory.*
• It has a connector with 240 pins.
• It is used as main RAM in a PC.

22. Why is it important to ground both computers and network devices?

• to facilitate the flow of current from the power supply to the computer case
• to provide a path of least resistance for stray current*
• to ensure that both the power supplied and the power used is in sync with the ground voltage
• to ensure that the power supply is limited to an output of 110V DC

23. Which characteristic describes EPROM?

• SRAM that is internal and integrated into the CPU
• a smaller, more condensed memory module that provides random access data storage, ideal for use in laptops, printers, and other devices where conserving space is desirable
• a chip that is nonvolatile and can be erased by exposing it to strong ultraviolet light*
• a small circuit board that holds several memory chips and has a 30- or 72-pin configuration

24. A customer comes into a computer parts and service store. The customer is looking for a device to display a promotional presentation to a large audience at a conference. What device should the store owner recommend to accomplish the required task?

• joystick or gamepad
• magstripe reader
• projector*
• AR headset

25. A customer comes into a computer parts and service store. The customer is looking for a device to provide secure access to the central server room using a retinal scan. What device should the store owner recommend to accomplish the required task?

• biometric scanner*
• keyboard
• NFC device
• flatbed scanner

26. Which two activities are normally controlled by the Northbridge part of the chipset? (Choose two.)

• communication between the CPU and the I/O ports
• access to the RAM*
• access to the video card*
• communication between the CPU and the hard drive
• communication between the CPU and the sound card

27. A customer comes into a computer parts and service store. The customer is looking for a device to manually input text for a new networking textbook that the customer is writing. What device should the store owner recommend to accomplish the required task?

• biometric scanner
• NFC device
• flatbed scanner
• keyboard*

28. A customer comes into a computer parts and service store. The customer is looking for a device to allow users to tap and pay for their purchases. What device should the store owner recommend to accomplish the required task?

• NFC device*
• joystick or gamepad
• projector
• magstripe reader

29. A customer comes into a computer parts and service store. The customer is looking for a device to help when repairing an airplane and that will allow the customer to see and interact with the repair manual at the same time. What device should the store owner recommend to accomplish the required task?

• biometric scanner
• keyboard
• AR headset*
• NFC device

30. Which characteristic describes PROM?

• chips that run at clock speeds of 800 MHz and have a connector with 240 pins
• chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
• chips that require constant power to function and are often used for cache memory
• chips that are manufactured blank and then can be programmed once by a PROM programmer*

31. Which characteristic describes DDR3 SDRAM?

• chips that run at clock speeds of 800 MHz and have a connector with 240 pins*
• an individual memory chip that has dual rows of pins used to attach it to the motherboard
• a small circuit board that holds several memory chips and has a 30- or 72-pin configuration
• chips specifically designed for video graphics that are used in conjunction with a dedicated GPU

32. A customer comes into a computer parts and service store. The customer is looking for a device to train pilots how to land and take off in a computer simulation environment. What device should the store owner recommend to accomplish the required task?

• projector
• joystick or gamepad*
• magstripe reader
• AR headset

33. Which characteristic describes ROM?

• chips that run at clock speeds of 800 MHz and have a connector with 240 pins
• chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
• chips that require constant power to function and are often used for cache memory
• a chip that cannot be erased or rewritten and is now obsolete*

34. A customer comes into a computer parts and service store. The customer is looking for a device to help a person with accessibility issues input instructions into a laptop by using a pen. What device should the store owner recommend to accomplish the required task?

• stylus*
• biometric scanner
• keyboard
• NFC device

35. Which characteristic describes ECC memory?

• chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
• chips that can detect multiple bit errors and correct single bit errors in memory*
• an individual memory chip that has dual rows of pins used to attach it to the motherboard
• chips that run at clock speeds of 800 MHz and have a connector with 240 pins

36. Which characteristic describes a DIP?

• an individual memory chip that has dual rows of pins used to attach it to the motherboard*
• chips that require constant power to function and are often used for cache memory
• chips that run at clock speeds of 800 MHz and have a connector with 240 pins
• chips whose contents can be “flashed” for deletion and are often used to store BIOS

37. Which characteristic describes EPROM?

• chips that run at clock speeds of 800 MHz and have a connector with 240 pins
• chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
• chips that require constant power to function and are often used for cache memory
• a chip that is nonvolatile and can be erased by exposing it to strong ultraviolet light*

38. A technician looks at a motherboard and sees a 24-pin connector. What component would connect to the motherboard through the use of this 24-pin connector?

• power supply*
• video card
• PATA optical drive
• SATA drive
• floppy drive

39. Which two components usually interface directly with the Southbridge chipset on the motherboard? (Choose two.)

• USB ports*
• video card
• RAM
• hard drive*
• PCIe slots

40. A customer comes into a computer parts and service store. The customer is looking for a device to allow secure access to the main doors of the company by swiping an ID card. What device should the store owner recommend to accomplish the required task?

• joystick or gamepad
• projector
• AR headset
• magstripe reader*

41. A customer comes into a computer parts and service store. The customer is looking for a device to allow secure access to the main doors of the company by swiping an ID card. What device should the store owner recommend to accomplish the required task?

• magstripe reader*
• biometric scanner
• keyboard
• NFC device

42. A technician is building a thick client workstation that would be used to run a database and wants to ensure the best protection against errors. What type of memory would be best suited for this?

• RDRAM
• ECC*
• DDR3
• DDR2

43. Which adapter would a technician install in a desktop computer to enable a video signal to be recorded from a video recorder to the computer hard drive?

• video capture card*
• video adapter
• TV tuner card
• network interface card

44. Which characteristic describes GDDR SDRAM?

• chips that require constant power to function and are often used for cache memory
• chips that run at clock speeds of 800 MHz and have a connector with 240 pins
• chips whose contents can be “flashed” for deletion and are often used to store BIOS
• chips specifically designed for video graphics that are used in conjunction with a dedicated GPU*

45. Which two devices are considered input devices? (Choose two.)

• biometric authentication device*
• digital camera*
• printer
• projector
• speakers

46. A customer has a computer for a home business, but wants to have another computer as a web server. What would be the best solution for the customer to share the monitor, mouse, and keyboard between the two computers?

• KVM switch*
• access point
• multipurpose device
• network switch
• USB hub